Wikis


 * Advantages**
 * Familiar to most people: similar to word processor
 * Simple to use and update
 * Interactive via discussion tool
 * Accessible 24/7


 * Collaborative**
 * able to add and modify content
 * view everyone's contributions
 * edit other user's pages
 * discuss and comment on everything
 * able to incorporate other media and web 2.0 tools


 * Can be set up in a variety of ways**
 * Intranet
 * Extranet: accessed via logon
 * Public


 * As a business tool**
 * Full audit trail of contributions and versions
 * Wiki usage can be reported by the tool
 * Alerts and data feeds help others to monitor changes